Question: Please explain the difference between community email address and websubmit email address
The contact email address for spotting a bug is community@ja.net. I have used this to contact the webteam to keep the information/solution within the community website, and to help others who may be having the same issues . I have previously been directing such enquiries to Websubmit@ja.net. Please can I have guidance as to which email is to be used. Thank you
Answers
Please use community@ja.net. I have edited the previous answers to questions to reflect this.
Hi Richard,
Anything related to the Community site should be mailed to community@ja.net. This helps us to keep our issues more organised and helps us to ensure a faster response to any password requests, bug reports, or feature suggestions which may be emailed to us.
The web-submit@ja.net (please note the hyphen there!) mailbox is for any other web-related queries.
Hope this helps to clarify.
Melissa