Managed Router Service

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The Janet Managed Router Service provides remote support to those sites that require additional assistance and expertise in supporting their Janet network router.

The Managed Router Service includes:

  • Standard router provision.
  • Router hardware maintenance.
  • Router software maintenance, including operating system upgrades, bug fixes and security patches.
  • Router configuration changes (limited to five changes per annum. Routers are initially configured with a standard set of access control and security filters and it is not envisaged that the configuration will need to be changed frequently).
  • Router fault reporting mechanisms integrated with Janet connection fault reporting.