Microsoft Office 365

Last updated: 
1 month 3 weeks ago
Group Manager

Jisc negotiated changes to Microsoft's standard Office 365 Agreement in order to secure an enhanced position for the benefit of institutions wishing to procure Office 365.

The negotiated amendments cover areas including:

  • Standard liability

  • Privacy and security measures

  • Clarification of jurisdiction and legal precedence, etc.

Jisc's legal adviser carries out a yearly review of Microsoft's Online Service Terms (OSTs).

Please note that in order to use the Jisc amendments, Office 365 licenses must be ordered on an Institution's Campus agreement. This is done via your reseller.

If you've signed up for O365 online and you later wish to use the Jisc amendments, contact us for details about the process of signing up. Once we confirm your eligibility with Microsoft, you can then order the licenses through your reseller and assign those to your users.

Organisations that use the Jisc-amended agreement may be eligible to also use the Google Apps for Education (now G Suite) amended agreement by paying a single fee of £500 yearly.

More information about Microsoft's education plans and pricing can be found at this link.

You may be interested in joining the Jisc mailing list OFFICE365-MANAGERS - where various types of Microsoft users share ideas, experiences, advice, etc.

You may find the the LinkedIn group Microsoft Office 365 useful too.

For more information about any of the above, please contact

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A Janet customer has sent this request for assistance.

"We are in the process of setting up a MX and DNS entries for a subdomain for Office 365 email to our domain names  and

Have you got any guides or can you assist with the setup?

We have got the required information from Office 365 to configure but are having problems verifying what we have done is correct."


Anyone on this community group can post questions, ask for advice, offer suggestions, tell about possible 365 related issues.

Maybe you're just getting started with Office 365 and other users will have encountered and overcome the same problems you're seeing. Don't be afraid to ask for help.

If you've got tips or stories to share, please post them here so that others can benefit from your experience.


The IT law community web site has an interesting article on their web site. In it Joel Harrison reflects on the Article 29 Working Party's endorsement of Microsoft's agreement for cloud services. He sees this as a significant development for the cloud computing industry.

You can read the article by clicking on this link.


Janet and Microsoft have signed a Strategic Agreement which is an umbrella agreement covering different activity between the two organisations.

This includes:

joint technical projects;

the data centre peering;

the derivation of further sector wide (national) agreements for MS Cloud Services (MS 365 for Education with Azure is currently in the early stages of negotiation);

review/maintenance/update of national MS agreements.


The following improvements have been made to Microsoft Office 365:

•  An increase in the personal storage space in Office 365 (Skydrive Pro) from 7Gb to 25Gb

•  Individual file size limit upload from 250Mb to 2Gb

•  Retention on deleted files (in Skydrive Pro and SharePoint Online) has been increased from 30 days to 90 Days

•  Versioning is now enabled by default in Skydrive Pro (Personal Storage) and Team Sites automating saving of the last 10 versions of each file