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Jisc negotiated changes to Microsoft's standard Office 365 Agreement in order to secure an enhanced position for the benefit of institutions wishing to procure Office 365. The negotiated amendments cover areas including: Standard liability Privacy and security measures Clarification of jurisdiction and legal precedence, etc. Jisc's legal adviser carries out a yearly review of Microsoft's Online Service Terms (OSTs). Please note that in order to use the Jisc amendments, Office 365 licenses must be ordered on an Institution's Campus agreement. This is done via your reseller. If you've signed up for O365 online and you later wish to use the Jisc amendments, contact us for details about the process of signing up. Once we confirm your eligibility with Microsoft, you can then order the licenses through your reseller and assign those to your users. Organisations that use the Jisc-amended agreement may be eligible to also use the Google Apps for Education (now G Suite) amended agreement by paying a single fee of £500 yearly. More information about Microsoft's education plans and pricing can be found at this link. You may be interested in joining the Jisc mailing list OFFICE365-MANAGERS - where various types of Microsoft users share ideas, experiences, advice, etc. You may find the the LinkedIn group Microsoft Office 365 useful too. For more information about any of the above, please contact

Microsoft’s response for the UK Information Commissioner’s Office’s Guidance on the use of cloud computing

22 February 2017 at 2:25pm

In 2014, The UK government provided a cloud services software guidance document:

In section 6 of that document you can click on the check-lists for various suppliers, Microsoft is one of them.

Part way down the page, you can click on the link to obtain the full report from Microsoft containing the self-certification statements with service and support committments.